Roezan App & Features
How Roezan handles unsubscribes for SMS
Updated 1 week ago
Roezan will automatically opt-out contacts that reply with any of the following keywords:
STOP
UNSUBSCRIBE
END
CANCEL
QUIT
STOPALL
Note: After sending an opt out-command, the opt-out is only reversible if the customer manually sends in via an opt-in / start keyword (below). Only the contact can opt themselves back in, no matter how many times they "enter their phone number on [your] opt-in page.
Contacts can opt back in by sending in an opt-in message with the following keywords:
START
UNSTOP