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Roezan App & Features

Opt-Out Keywords For SMS

How Roezan handles unsubscribes for SMS

Updated 1 week ago

Unsubscribe / Stop Keywords For SMS

Roezan will automatically opt-out contacts that reply with any of the following keywords:

  • STOP

  • UNSUBSCRIBE

  • END

  • CANCEL

  • QUIT

  • STOPALL

Note: After sending an opt out-command, the opt-out is only reversible if the customer manually sends in via an opt-in / start keyword (below).  Only the contact can opt themselves back in, no matter how many times they "enter their phone number on [your] opt-in page.

Opt-In Keywords For SMS

Contacts can opt back in by sending in an opt-in message with the following keywords:

  • START

  • UNSTOP

 

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