Unsubscribe / Stop Keywords For SMS
Roezan will automatically opt-out contacts that reply with any of the following keywords:
- STOP
- UNSUBSCRIBE
- END
- CANCEL
- QUIT
- STOPALL
Note: After sending an opt out-command, the opt-out is only reversible if the customer manually sends in via an opt-in / start keyword (below). Only the contact can opt themselves back in, no matter how many times they "enter their phone number on [your] opt-in page.
Opt-In Keywords For SMS
Contacts can opt back in by sending in an opt-in message with the following keywords:
- START
- UNSTOP