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Prohibited SMS Use Cases / Banned Topics

Compliance & Best Practices

Prohibited SMS Use Cases / Banned Topics

Here are the content types not allowed

Last updated on 14 Jul, 2026

Some topics are explicitly prohibited via SMS, including the following:

High-risk financial services:

Including but not limited to business loans, payday loans, crypto, mortgage, short-term loans, student loans, debt forgiveness, credit repair, tax relief.

Insurance:

Including but not limited to car insurance, health insurance.

Cryptocurrency:

Any crypto or cryptocurrency related topics, bitcoin, crypto services etc

Third-party lead generation services:

Including but not limited to companies that share / sell customer information.

Debt collection or forgiveness:

Including but not limited to Third-party debt collection, credit repair.

Get rich quick schemes:

Including but not limited to work-from-home programs, risk investment, pyramid schemes.

Deceptive or Aggressive marketing:

Including but not limited to: Financial claims, some business opportunities, deceptive results claims.

Illegal / Illicit substances & prescription drugs:

Including but not limited to cannabis, CBD, kratom, & related. Vape / vape related also prohibited.

Gambling:

Including but not limited to Casino apps, Gambling websites.

Giveaways:

Including but not limited to Sweepstakes, Giveaways, Gift Cards, etc.

Some Marketing Services:

Including but not limited to Lead generation, SEO.

Employment / Recruiting:

Including but not limited to some employment opportunities, recruiting.

Investment Opportunities:

Including but not limited to high-risk investments, business opportunity.

Sex / Sex Related:

Including but not limited to pornography, or sex-related material.

Alcohol:

Including but not limited to alcohol, beer, wine, liquor.

Hate:

Including but not limited to discriminatory or hateful language.

Firearms:

Including but not limited to guns, firearms.

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As compliance evolves this list may change over time. If you have any questions, please reach out to our support.

 

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